Support and Education
Since the Comlets system uses a protected, private channel - not email - you can be sure that critical support information reaches your customers, and get feedback confirming delivery.
The CMS Viewer places you just one click away from your customer, client or associate, and provides two way communications for questions and follow-up. Plus, using Comlets automatically creates an audit trail to help you document support delivery and resolve issues.
Comlets can securely deliver:
- Product service bulletins and parts updates
- Service tips and recommendations
- New and replacement product announcements
- Educational presentations and material
- "Distance Learning" material and schedules
- Confidential project review updates
- Company HR documentation and changes
- Technical innovation overviews
- Selected briefings for key management